Case Study

Client Background:
The client is a large global technology and telecom enterprise operating across multiple geographies and supporting complex engineering, product, and delivery organizations. The business was in an aggressive growth phase driven by new programs, evolving technologies, and expanding customer commitments.

Business Challenge:
Despite strong demand, hiring outcomes were highly inconsistent. Time-to-hire was exceeding business expectations, candidate drop-offs were high at interview and offer stages, and leadership lacked real-time visibility into hiring progress. TA teams were working hard, but without a common operating model, SLAs, or governance, hiring remained reactive and escalation-driven.

Apreesu’s Approach:
Apreesu was engaged to transform Talent Acquisition into a predictable, performance-led business capability. The engagement began with a comprehensive TA maturity assessment covering operating model, intake quality, recruiter capacity, interview governance, vendor effectiveness, and data visibility.

Based on findings, Apreesu redesigned the TA operating model into a shared-services framework, introduced role intake discipline, stage-wise SLAs, and clear ownership across the hiring lifecycle. Leadership dashboards were implemented to track funnel health, SLA adherence, and hiring forecasts. Automation was selectively introduced to improve sourcing velocity and offer tracking.

Business Outcomes:
• 30–35% reduction in time-to-hire within two quarters 
• Improved hiring ratios and offer-to-join conversion 
• Sharp reduction in escalations and reactive firefighting 
• Leadership gained predictable, data-backed hiring visibility 

Result:
Talent Acquisition evolved from a transactional support function into a trusted, scalable business enabler.